ABOUT THE JOB
As a Technical Assistant (TA) at Silverdale, you will work directly with our CEO. You will have a unique opportunity to learn, grow, and develop your business skills and support the CEO in delivering the Company's vision and mission.
You will work with the Company's other leaders to ensure commitments are met, and mechanisms are in place to deliver on our unique brand promises. Our Clients and team are global, and you will have the opportunity to work with colleagues worldwide and experience different industries and challenges.
The TA will be expected to handle multiple competing priorities - in the office and occasionally on-site with Clients. You will become a product expert in the Odoo ERP system and an expert in the Silverdale Implementation Method - helping to maintain the standards and mechanisms in place across the company.
DESIRED SKILLS AND EXPERIENCE
Formal Education and Certifications
- High School Diploma or higher
Skills
- Computer literate
Personal Attributes
- Be highly ethical in your approach and decision-making
- Be professional in your interactions internally and externally
- Be driven by results and only accept the highest of standards
- Be persistent in getting what you want when you want it
- Be detailed orientated, be concerned with facts and figures
- Be curious, learn, find out, and teach others
- Be comfortable interacting with Clients and Senior Leadership
EXPECTATIONS
- Pass the Odoo functional certification in your first 90-days
- Work from the office (no remote working)
- Be available for some travel
WHO WE ARE
Silverdale Technology is a privately held global process and technology company. With our Head Office based in Silverdale, WA, USA, we provide business process consulting and technology services through the Odoo ERP platform. We are driven by our mission to make Odoo work in a predictable, scalable, sustainable, and risk-free way – no matter the size, sector, or scope of your business.
Responsibilities
- Running daily checklists on company performance and expediting actions
- Creating follow-up actions and activities from internal and external calls to ensure commitments are captured and completed
- Developing checklists and templates for the company to follow
- Managing the CEOs calendar, travel, and inbox
- Creating Client demos of both hardware and software
- Expediting solutions, fixes, training, and tasks from internal team members
- Maintaining our knowledge management, checklists, deliverables, templates, and other collateral
- Running office functions, such as picking orders, managing mail, and other office admin
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Benefits
Medical, dental, and vision plans
Paid Time Off
20 days PTO, 10 days paid sick
Eat & Drink
Coffee, tea, and snacks provided
Training
All training is provided