ABOUT THE JOB
We are seeking a Business Analyst to join our growing team. The BA is responsible for defining the project and task requirements and deliverables to support technology projects of all sizes. Projects involve working on a large system implementations, incremental improvements and ongoing support. The position is expected to work with clients, sales, account managers, developers and support staff across the company and you will be expected to manage several projects at once with competing demands and priorities.
Understand and document business processes, both in written and visual form (process flows)
Analyze, compile and document requirements for new or modified software application functionality
Represent user needs to the technical development team
Create Use Cases and review development and production software for correct functionality
Document issues and desired changes in technical detail sufficient for developers tocreate or modify application code, schema, database structures, screen layouts, workflow, etc.
Ability to analyze processes to understand pros and cons, opportunities for improvement and establish high level structured plans to implement changes
High-level project management including updating and tracking key reporting documentation such as project plans and tasks lists
Providing regular project updates to internal staff and to clients
Establish trusted relationships with client teams and interface with stakeholders across the business to gather information, gain diverse perspectives, and deepen subject matter expertise
Assist with ad hoc strategic and research-based inquiries such as performing high-level analysis, creating strategic materials, and evaluating industry trends/systems and researching best practices
DESIRED SKILLS AND EXPERIENCE
Formal Education and Certification:
Bachelor's Degree or equivalent in Computer Science, Technology or Business
2+ years of business consulting and or process improvement
Knowledge of Odoo is an advantage
Able to multi-task
Attention to Detail
Comfortable interacting with Clients and Senior Leadership
You will be given a chance to learn Odoo Functional.
You are expected to pass the Odoo Functional test within your first 3 months.
If you pass the test, you will be given full time employment with benefits.
You will be signing a Bond for 2 Years at least, which is renewable as and when required.
As the majority of clients are in the US, you will be required to work on US hours.
WHO WE ARE
Silverdale Tech is a privately held global process and technology company. With our Head Office based in the USA, we provide business process consulting and technology services through the Odoo ERP platform. We are driven by our mission statement to connect people and processes through great technology.
WHY JOIN THE SILVERDALE TECH TEAM
We are as fanatical about our Silverdale Tech family as we are our Clients. We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team.